Customer Testimonials
Always very attentive and helpful. I drive more than an hour out of my way to come to Serra when a different Kia dealership is 20 miles from my house. The one close to my house does not provide anywhere near this level of service.
Service was quick and thorough. However, had to wait two weeks for appointment for service time.
Very helpful and always there with answers to my questions. Servi ING my vehicle a breeze
Great job
Professional ,courteous and prompt service. We were very pleased with the entire staff. Clean updated facilty.
They did an amazing job on my oil change and tire rotation. The service was not long at all and they kept me updated during the wait. I recommend them to anyone for their car services.
Service was great! Very easy to work with. Dependable and done in timely manner. Thanks
Great Service
Everyone at Serra is always very polite and professional. Great Customer service , fast and communicate every step of the way.
Prompt service and friendly staff. Oil change and tire rotation coupon is a great deal.
Everything at Serra of Jackson has been a great experience, from purchase of vehicle to service work. They make the whole process easy.
I had a 7:30 appointment for oil change. I was back in my car before 8:00.
Love my car salesman Jaxon Byrd...he is the best! 3rd vehicle we have purchased with his help : )
The staff is all friendly and work fast to get you back on the road.
Griffin Brown and the whole team at Serra of Jackson were very friendly and professional! Thank You for all of your help in purchasing our vehicle(s)!
I’ve bought my last 3 cars from Serra Kia. Love my Kia Sportage. They always has good service and friendly staff.
Excellent customer service. Finished under the estimated time they gave me for recall repairs and an oil change. Super nice people, I won’t take my Kia anywhere else.
Always fast and friendly all changes are done frequently through them great place to go
Had a great experience with serra of jackson.Real happy with them
Kelton my service writer was great, kept me informed and very helpful in taking care of my needs
Staff if friendly and professional. Service is done satisfactorily and timely. Dealership is clean and customer accommodating.
It was excellent. Everybody I came in contact with was more than professional. They were very polite. My visit was pleasant and efficient. Thnx for the popcorn!!!
Everyone was very professional and performed quality work. I recommend their services. Quality without a high price tag.
I called and asked for a last-minute service appointment. They accommodated my request and got me in ....Service was done in a timely manner, The staff was friendly and professional. The waiting room was clean and offered complimentary snacks and drinks.
I bought my new Kia here and had the best experience. The service was great and everyone was so kind. Not only was the service excellent, but they got me in and out of there so quickly. I bought my last vehicle here and I bought my current vehicle here and will continue to get my vehicles at Serra. Jameson was my salesman both times and he does a great job. I’d recommend him to anyone!
The service was fast
This was the third vehicle I have bought from here and have been very happy
Austin and the crew at Serra were great!
Great service. Fast and efficient!
Always excellent service!!!
Always fast and friendly. Had an appointment and was in and out within about an hour.
Mike, the sales manager, is so great! Such a nice guy.
Great experience and friendly people
Trimm was extremely helpful and assisted me with all of my questions and helped me feel at ease during the whole process, could not recommend him enough! Griffin was also very helpful in explaining the electronics in the vehicle!
This facility has the nicest staff and service technicians. The facility is always clean well organized.
Serra staff always helpful, professional. Recently I have had engine replaced in two Kia cars I own. Serra crew very quick and kept me informed through the process.
Good service nice atmosphere
Very courteous helpful employees from sales to parts and service department!
Great place to purchase your car.
My experience at Serra Kia was exceptional dealing with Dennis and Dave.
Great service from my sales person David White. No pressure and answered all my questions. Financing the truck was easy and fast using Jonathan Cox. Very happy with my purchase
Slow process with financial part of purchase. Much longer than other dealers I have done business with. Has better selection than other dealers. Our sales Bryan Borders was very helpful and knowledgeable.
Very accommodating to what we wanted and made sure we were able to get what we wanted in a vehicle 10/10 highly recommend!
My wife and I had an amazing experience with this dealership. This is why when I got my vehicle from them prior that when it was time for my wife to get a car there was only one place and one dealer that we going to. Me and my parents have been long time customers of Serra Chevrolet of Jackson. Very satisfied.
Very clean dealership . Sales (Tammy ) was great to work with . I’m a repeat customer . This is my second vehicle purchased from Serra . They take care of their customers .
Nick was great! He is extremely knowledgeable and patient. He answered all of our questions and went above and beyond to ensure we had a good experience. I will definitely be back to deal with him again and would not be afraid to send anyone his way.
Best service ever
Fast, friendly service!
Great experience.
Quick and efficient! Best buying experience ever!! Will refer them to friends! Thanks for everything!
I was looking at Honda dealerships, at Jeep and others. I looked at KIA, found them to have better and more helpful sales CSR reps, much longer warranties (a big deal) more options like colors and they offered me more competitive prices than the others. It's now been over 6 months since I purchased my KIA "Sportage". I and my wife are delighted with our two new KIA cars.
Friendly and great staff. Fast and efficient with services.
Staff has always been friendly, prompt, and informative. Very impressed with their service.
Mike was very helpful and made the buying process as easy as possible@
If you're an online a buyer who is looking at buying a New Or used vehicle from Serra Of Jackson. Chase White is the salesman you need to deal with. He made the whole process as 1,2,3.. 1) He worked with me and his sales manager to put me in a vehicle. 2) worked with his finance to get the payment settled. 3) Sent me all the paperwork to just signed and completed 4) worked with me and the shipping company to pick up the vehicle. I couldn't be more satisfied
Everyone was extremely friendly and courteous, sales person, service department, finance department and all I came in contact. My pleasure in doing business with them
service was fast, but i would have liked the opportunity to learn more about my vehicle since i only have 1800 miles on it. Wasn't given the chance.
It was clean and very professional and everyone was helpful and they was quick and to the point
Was a friendly welcoming dealership. They explained everything that they found and what they fixed.
Get easy car buying experience
They do their best to fit us in for a quick oil change or tire rotation. Our schedules are very busy and we appreciate the customer service.
Wonderful!!!
Absolutely the best most caring folks around! Take great care of you and your vehicle!
Very pleased by the service department for my KIA and had 3 recalls and they fixed them. Everyone was very friendly, courteous and professional.
A very pleasant experience this time getting my car serviced. The gentleman who checked me in was very courteous and professional.
Always receive great service, in and out in a timely manner, and all my questions are answered. There is always food and drinks in lobby for their customers. Also, any time I’ve come, they’ve always asked if I needed to be taken anywhere.
Friendly, professional service department. Quick service representative.. parking was very congested and not very easy to navigate.
Staff is always very polite and professional. I trust what they have to say about my vehicle. They are definitely worth the drive for me.
The maintenance team was awesome!!
Our salesman , extended warranty man & the used car manager were all great !! Enjoyed doing business with Serra , and will definitely be a returning customer . Thanks!
Our buying experience was very pleasant. Salesperson, Payton Allen, was knowledgeable and professional. Finance manager, Johnathan Cox, was thorough and efficient. Overall, a positive experience with Serra of Jackson!
A vehicle we were interested in was being test driven by someone else who eventually purchased it. On our way home our only vehicle started making some noise and we ended up parking it until we could get it to a shop. We live in the country, several miles out of town. I contacted the salesman at Serra (on his day off) to see if they could deliver a car to us if we could purchase online or ? He said he’d be happy to come get us the next day and help us out. He drove 40 minutes one way ...
Austin Adams made this experience great! Kudos to you sir! He was amazing!
It is and will always be the best the personal is always there for you even after the service
They got me in and out at a reasonable time